sz777 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to the sz777 online gaming platform accessible at sz777.cam ("Platform") and all associated services operated by sz777 ("we", "us", "our"). It describes how sz777 collects, processes, stores, shares, and protects the personal data of users ("you", "Player") who access or use the Platform. By registering an account or using any part of the sz777 Platform, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.

sz777 takes data privacy seriously. We collect only the personal data that is necessary to operate the Platform, deliver services to players, comply with our legal and regulatory obligations, and maintain a safe and fair gaming environment. We do not sell your personal data to third parties. We do not use your personal data for purposes incompatible with those described in this Policy.

2. Key Data Practices at a Glance

The following cards summarise sz777's core data commitments. Full detail for each practice follows in the sections below.

3. Information We Collect

sz777 collects personal data through several channels: directly from you during registration and account use; automatically through your interactions with the Platform; and from third-party service providers such as payment processors and identity verification services. The categories of personal data we collect include:

• ›Identity and registration data: full name, date of birth, gender, nationality, and a copy of a government-issued identification document where required for KYC verification.
• ›Contact data: email address and, where provided, a mobile phone number used for account communication and security verification.
• ›Financial data: payment method identifiers (such as bKash wallet numbers, Nagad numbers, or masked card numbers), transaction history including deposit and withdrawal amounts and timestamps, and where required, source of funds documentation.
• ›Gameplay and wagering data: game session history, bet amounts, win and loss records, bonus usage, game preferences, and responsible gaming tool settings such as deposit limits and self-exclusion status.
• ›Technical and device data: IP address, device type and operating system, browser type and version, screen resolution, language settings, and session data including login timestamps and session duration.
• ›Communications data: records of your interactions with sz777 customer support, including live chat transcripts and email correspondence, retained for quality assurance and dispute resolution purposes.

4. How We Use Your Information

sz777 uses your personal data for the following purposes. Each use is grounded in a legitimate legal basis as described in Section 5.

• ›Account creation and management: to register your account, verify your identity, maintain your account profile, and authenticate your login sessions.
• ›Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to credit bonuses; to settle sports bets and casino game results; and to operate the sz777 Platform generally.
• ›Legal and regulatory compliance: to meet our obligations under applicable anti-money laundering (AML) regulations, to conduct KYC checks, to retain transaction records as required by law, and to respond to lawful requests from regulators or law enforcement.
• ›Fraud prevention and platform security: to detect, investigate, and prevent fraudulent activity, money laundering, collusion, bonus abuse, account takeovers, and other prohibited conduct as described in the sz777 Terms and Conditions.
• ›Responsible gaming: to monitor gameplay patterns, enforce deposit limits and self-exclusion orders, identify players showing signs of problem gambling, and deliver responsible gaming interventions where appropriate.
• ›Marketing and personalisation: to send you information about sz777 promotions, bonuses, and new features that may interest you, and to personalise the content and offers displayed to you on the Platform. This is subject to your marketing preferences, which you may update at any time.

5. Legal Basis for Processing

sz777 processes your personal data on the following legal bases:

• ›Contractual necessity: processing required to provide the services you have contracted for when you registered an sz777 account, including account management, payment processing, and game delivery.
• ›Legal obligation: processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and responses to lawful authority requests.
• ›Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your rights and freedoms.
• ›Consent: processing for marketing communications, where we rely on your opt-in consent. You may withdraw consent at any time by contacting sz777 support.

6. Payment Data and KYC

Payment data collected by sz777 is limited to the identifiers necessary to process transactions — we do not store full card numbers, CVV codes, or complete mobile banking PINs. Payments via bKash, Nagad, Rocket, and Upay are processed through the respective payment provider's own secure infrastructure. sz777 acts as a merchant on the transaction and receives only the transaction reference, amount, status, and the sender's wallet identifier necessary to credit or reconcile the player's account.

KYC documentation submitted to sz777 — including copies of national ID cards, passports, or other government-issued documents — is stored securely and accessed only by authorised sz777 compliance personnel. KYC documents are retained for the period required by applicable law and are then securely destroyed. sz777 does not share KYC documentation with third parties except where required by law or regulatory directive.

7. Sharing Your Information

sz777 does not sell your personal data. We share personal data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• ›Payment service providers: bKash, Nagad, Rocket, Upay, and card processing networks receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy frameworks and are responsible for their own data handling practices.
• ›Game providers and platform suppliers: third-party game studios such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and Microgaming receive session and wagering data necessary to deliver game content and resolve technical disputes. These providers are contractually bound to use data only for service delivery purposes.
• ›Legal and regulatory authorities: sz777 will disclose personal data to competent authorities, regulators, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. sz777 will endeavour to notify you of such disclosure where legally permitted to do so.
• ›Identity verification services: where KYC checks are performed using a third-party identity verification provider, the minimum necessary personal data (such as name, date of birth, and a document image) is shared with that provider for verification purposes only.

8. Cookies and Tracking Technologies

sz777 uses cookies — small text files placed on your device — and similar tracking technologies to support the operation of the Platform. The categories of cookies we use are:

• ›Strictly necessary cookies: required for the Platform to function. These include session cookies that maintain your login state, security tokens, and cookies that remember your language and region preferences. These cannot be disabled without breaking core Platform functionality.
• ›Analytics cookies: used to collect anonymised data about how players interact with the Platform, including which pages are visited most, where players navigate from, and how long sessions last. This data is used to improve the sz777 user experience.
• ›Preference cookies: used to remember your settings and customisations on the Platform, such as your preferred game categories, display settings, and notification preferences.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Platform. For mobile users accessing sz777 through a browser on Android or iOS, cookie preferences can typically be managed through the browser's privacy settings menu.

9. Data Retention

sz777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to provide the services you have contracted for, comply with legal and regulatory obligations, and resolve disputes. The specific retention periods that apply to different categories of data are as follows: account and identity data is retained for the duration of your account and for a minimum period of five years following account closure; transaction and financial data is retained for a minimum of five years from the date of the relevant transaction; communications data is retained for a minimum of two years; and gameplay data is retained for a minimum of three years.

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Some anonymised, aggregated data (such as statistical gameplay analytics) may be retained indefinitely for business intelligence purposes, as it no longer constitutes personal data.

10. Data Security

sz777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the sz777 Platform; secure storage of account credentials using industry-standard cryptographic hashing; access controls that restrict access to personal data to authorised personnel on a need-to-know basis; regular internal security reviews; and monitoring of Platform activity to detect and respond to security incidents.

While sz777 takes all reasonable steps to protect your data, no data transmission over the internet or electronic storage system is completely secure. sz777 cannot guarantee absolute security. In the event of a data security incident that poses a risk to your rights and freedoms, sz777 will notify affected players in accordance with applicable legal requirements.

11. Your Data Rights

As an sz777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact sz777 support at [email protected] with your registered account details and a description of your request. sz777 will respond within a reasonable timeframe.

12. Children's Privacy

The sz777 Platform is strictly for adults aged 21 and above. sz777 does not knowingly collect personal data from individuals under the age of 21. If sz777 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the account closed. If you believe that a person under 21 has registered an sz777 account, please contact [email protected] immediately so that the matter can be investigated and resolved promptly.

13. Changes to This Privacy Policy

sz777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will publish the revised Policy on the Platform with an updated effective date. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the sz777 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how sz777 is protecting your personal data.

14. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to sz777's handling of your personal data, you may contact the sz777 support team at any time. Email: [email protected]. The support team is available 24 hours a day, 7 days a week. Please include your registered account email address in any data-related enquiry so that we can locate your records and respond efficiently. For formal data subject access requests, please state clearly in your email subject line that you are submitting a data subject request.